Disappointments happen in life and business…

This week, I dealt with a situation where a sale showed up in my back office from a customer who had ordered from me in the pat Part of me wanted to just leave it alone and hope for the best. But deep down, I had a feeling the order probably wasn’t meant for me.

Turns out, I was right..

There was another ambassador the order should have gone to, and even though it meant money being pulled away from me, I knew checking into it was the right thing to do. Did it feel great in the moment? Absolutely not. Honestly, it still feels sucky but…

At the end of the day, I have to live with myself, my choices, and the kind of reputation I want attached to my reputation, name and my business.

I mean seriously, I believe what goes around comes around and I didn’t want to be on karma’s naughty list.

There’s a couple of way’s people can deal with business disappointments one is to becoming bitter and nasty about it and shut everyone out. Or ignore what they know is right because they’re afraid of losing something in the short term.

And then there’s doing the right thing. In my head and heart short-term wins are not worth long-term damage to my reputation. Personal or in business.

A nice guy may not always come out on top immediately, but in the long run, doing things the right way matters. You don’t want people thinking of you as the person who will do anything for a sale.

Doing the right thing is not weakness. Having integrity is not weakness. Letting people walk all over you is constantly saying yes to things that go against your values or your self-respect.

You can still stand up for yourself without becoming cold.

You can be a nice person without being a pushover.

And honestly, I think people misunderstand that a lot in business. They assume kindness means weakness or a lack of ambition, when in reality, kindness and professionalism often create stronger relationships with customers and other business owners over time.

That matters.

Life is not fair. Business is not fair either. But at some point, people show you who they are. If someone consistently treats people badly, acts selfishly, or only cares about themselves, eventually others notice.

In my experience, people naturally gravitate toward businesses and people who make them feel respected, heard, and valued.

Kindness should absolutely include discernment and self-respect. Without boundaries, you lose respect for yourself, and eventually other people stop respecting you too.

At the end of the day, I want people who interact with me — whether in business or in real life — to feel like they were heard. That I listened. That I treated them fairly. That I helped solve a problem or made life just a little easier for them.

That’s the kind of reputation I want to build.

Not perfect. Not flashy. Just honest, fair, and kind — with boundaries.